About CIT

Dear Valued Customer:

When you visit Carolina Industrial Trucks, Inc. one of the first things you’ll see is the Mission Statement hanging in our lobby. It’s there to remind each CIT employee of our most important goal: To meet and exceed your expectations every time our business interacts with yours. Our pledge to you in our Mission Statement is: Carolina Industrial Trucks, Inc. is in business to be the best material-handling dealership in the areas we cover for the products we represent. Being the best means selling only the highest quality products and providing only the best possible service. Through our efforts we will produce our most important result – long-term, loyal customers. Our profits and our success as a company will be determined by how well we service our customers’ needs.

When it comes to providing products and service for material handling we are a cut above, and we are grateful for the opportunity to continue proving it every day. Every CIT associate understands that customer satisfaction is not the end of our job, it’s the beginning. Only when we build on your satisfaction by exceeding expectations can we truly set ourselves apart as the premier sales and service organization in our industry.

At Carolina Industrial Trucks we are proud to represent the Unicarriers, Komatsu and Hyundai lines of material handling machinery. The Unicarriers, Komatsu and Hyundai lines complement one another and are among the best in the world. Komatsu was the first lift-truck company to win the prestigious International Deming Award, which recognizes high quality manufacturing and quality control. Unicarriers has taken the industry lead incorporating technology into its products, offering ample power with reduced emissions and fuel consumption, as well as terrific ergonomics for operator comfort and efficiency. Hyundai's new generation forklifts are based on intensive technological research and many years of experience in the field. But there's more to CIT than exceptional equipment.

Unlike most competitors, CIT is Charlotte based and 100% locally owned. CEO John Cotham and CFO Mike Moore own the business and are actively involved in daily operations. The knowledge gained over their 40+ years of experience in the forklift industry is an indispensable asset to the business, and to you, our customer.

Serving the two Carolinas with full-service locations in Charlotte, Statesville, Monroe NC, and in Greenville and Columbia SC, CIT has made a name for itself by:

Putting the customer first in every transaction.
Offering high quality new, used, rental and leased equipment.
Supporting customers with our Guaranteed Customer Satisfaction Plan on new and used equipment.
Retaining the finest staff of factory-trained service techs and providing superior parts and service value.

At CIT we are pleased to say that businesses of all sizes and descriptions have made us their first and only choice for lift truck sales, parts, and service. We thank you, our valued customer for making our success possible.

Click to Veiw the CIT Mission Statement.